Warranty Terms and Conditions (T&C)

Warranty Terms and Conditions (T&C)
1. Coverage
• Duration: Used Tested: 3 Months / Refurbished: 12 Months / Brand New: 12
Months (Duration of warranty is Item specific)
• What’s Not Covered: Accidental damage / Any performance parts (unless told
otherwise) / Damage caused by the vehicle (Eg. Bad Fuel, Other Faulty Parts etc)
/ Misuse (eg. installed in incorrect vehicle, etc) / Incorrectly installed


2. Repair or Replacement
• Repair/Replacement Process: If you suspect the part/s are defective, we need
the part/s back to us (out of the vehicle) to test. If after testing we determine the
part/s are not defective, the test fees will be your responsibility, and the part/s
will not be released back to the you until the balance is paid. If the part is faulty
you will have the option of a replacement part (Of the same value) or a refund.
• Parts & Labour: Labour to install and/or remove parts, is not covered under any
circumstances by the warranty on any/all products sold


3. Customer Responsibilities
• Proof of Purchase: Requires the original receipt or proof of purchase to claim
the warranty.
• Proper Usage: You must install into the correct vehicle, using the specific parts
and equipment


4. Exclusions
• Damage from Accidents/Negligence: Products damaged by misuse, accidents,
or natural disasters are usually not covered.
• Third-Party Modifications: If the product is repaired or altered by unauthorized
service centres, the warranty may become void.


5. How to Claim
• Claim Process: To make a claim you are required to fill out the warranty claims
form at https://dieselpartsaustralia.com/pages/warranty-claims and contact us
via Phone (08 9308 3555 / 0410670480) or Email (info@dieselpartsaustralia.com)
• Shipping Costs: Freight cost will be reimbursed providing the part sent is
defective.

Testing

We offer testing of common rail and mechanical injectors. We offer a few different tested options and we can provide you with a your test report showing how they are working.

• Bosch
• Bosch Piezo
• Delphi
• Denso
• Siemens

Servicing We Offer

  • Standard Test $55inc

Entails, Testing for injection without cleaning or washer kit. (Also the fee charged if injector fails test)

  • Test And Clean $66inc

Entails, Testing of injector and full clean if injector passes test

  • Test and Clean W/Washer Kit $77inc

Entails, Testing of injector, If it passes fulling cleaned and fitted with a full washer kit. (Base washer and if required, Body O-Ring and Leak of O-Ring/Washer)

Washer Kits

For our trade customers we are starting to sell our washer kits at trade price with custom labels, these labels can be anything you want, from just saying “Washer Kit” to having your coloured logo with your address and phone number on it.

If this is something you might be interested in, please send through what detail you may want on the label, and I will mock up a few designs for you with your information for you to have a look at.